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12/11/2018 - Russell Realtors - Westlake (Westlake, OH)
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Real Estate/Continuing Education
   Strategies for "Handling" Difficult Situations

Class Hours: 1
Class Number: 609-
Class Description:

Attendees will get a quick introduction to strategies to solve problems with "difficult" people and "situations." Participants will be introduced to concepts of how to respond in tense situations, principles of effective communication to diffuse situations and what to look for in terms of the behaviors of people in general.